Step 1
Record a completed service
Select an existing customer or add a new one in a few seconds.
Customer follow-up on autopilot
Finish the job.We'll handle the follow-up.
Automatically send thank-you messages, review requests, referral follow-ups, and future service reminders after every completed job.
Setup in about 10 minutesNo telecom expertise neededCancel anytime
Consent-aware
Only schedule messages for opted-in customers
Quiet-hour protected
Avoid unwanted late-night messages
Built for service businesses
One action starts the entire follow-up
How it works
One completed service. Every follow-up handled.
DetailsDone turns a simple service record into a complete customer follow-up sequence.
Step 2
DetailsDone schedules the follow-up
Your enabled thank-you, review, referral, and reminder messages are queued automatically.
Step 3
Stay connected without extra work
Customers receive the right message at the right time while you focus on the next job.
Built around your workflowSet up your workflow
Your team records the service.DetailsDone does the rest.
No complicated CRM process. Search for the customer, enter the completed service, and let your predefined follow-up sequence begin.
Fast repeat-customer workflow
Search by name, phone, or email instead of entering the same information again.
Automatic message scheduling
Every enabled follow-up is queued with the correct delay and sending window.
A clear activity history
See scheduled, sent, cancelled, and failed messages in one place.
Everything you need
Follow up consistently without adding more work.
Build a customer experience that continues long after the service is complete.
Automatic thank-you messages
Send a personalized message shortly after every completed service.
Review requests
Ask satisfied customers for reviews while the experience is still fresh.
Referral follow-ups
Stay top-of-mind and turn happy customers into new business.
Maintenance reminders
Bring customers back when it is time for their next service.
Quiet-hour protection
Messages scheduled overnight automatically wait until your approved sending window.
Consent tracking
Record how each customer opted in before automated messages are scheduled.
The DetailsDone difference
Great service should create more business.
The work may be finished, but the customer relationship is not. DetailsDone makes sure every completed job has a chance to produce a review, referral, or repeat booking.
No manual reminder list
No forgotten review request
No complex CRM setup
No telecom configuration
Simple pricing
One plan. Every core feature.
Start building stronger customer relationships without another complicated software bill.
Early access
DetailsDone
$29/ month
Everything you need to automate customer follow-ups after each completed service.
Automated SMS follow-ups
Thank-you and review requests
Referral and maintenance reminders
Custom timing and message templates
Customer consent records
Quiet-hour protection
Customer and service history
SMS activation requires one-time business verification. Most approvals complete within 1–2 business days.
Frequently asked questions
A few things you may be wondering.
DetailsDone is designed to make business texting and customer follow-up feel straightforward.
How long does setup take?+
Most businesses can complete the DetailsDone setup in about 5–10 minutes. SMS activation requires carrier verification, which commonly takes 1–2 business days.
Do I need my own Twilio account?+
No. DetailsDone is designed to handle the messaging infrastructure and carrier-registration process for you.
When do follow-ups begin?+
When you record a completed service, DetailsDone schedules each enabled follow-up according to the timing you selected.
Can I change the messages?+
Yes. You can edit the wording, delay, sending channel, and enabled status of every follow-up.
How does customer consent work?+
You confirm that each customer has agreed to receive the message types you enable and record how that consent was obtained. DetailsDone also handles standard STOP and HELP replies.
Can I cancel at any time?+
Yes. DetailsDone is a monthly service with no long-term commitment.
Make every completed job keep working for you.
Set up your business, choose your follow-ups, and let DetailsDone handle the messages that are easiest to forget.
Get started with DetailsDone